Hi all,
got a scenario to integrate on-premise Lync 2010 environment with office 365 Exchange UM.
Below are the steps I have followed and implemented, but still cant get it to work.
Can someone provide some guidance as what I have missed, and ways for me to test and verify the changes are truly working?
(reference: http://www.ucguys.com/2011/11/moving-to-office-365-part-2-moving-voicemail-into-the-cloud.html)
steps:
Ensure you have a working Lync environment.- Verify existing or create a new Hosted Voice Mail Policy.
- Create UM Dial Plan.
- Configure an E.164 Routing Number within the Dial Plan and Configure a Subscriber Access Number.
- Create a Lync Exchange UM Contact to represent the previously created Dial Plan in Exchange.
- Associate the Hosted VoiceMail Policy with the Contact Object.
- Ensure that the Lync Users you want to UM enable are first enabled for Lync Enterprise Voice.
- Enable users for Hosted Voicemail in Lync.
- Enable users for Exchange UM within Office365.
- Ensure users have email addresses in Active Directory.