Configuring Unified Messaging 2013 in different location
Hi,I Installed Exchange 2013 server in Data Center, But I would like to install unified messaging server in my Head office. Is it possible to configure? If possible, what are the steps I have to taken....
View ArticleExchange 2007
having exchange 2007 SP1 server. I can send & receive mails to other recipient but some specific recipient couldn't send mails especially hotmail.com
View ArticleCallers disconnected from voice mail
We've got an exchange 2010 server (SP1) with one UM server in each city. One city has an issue with some users being disconnected from the voice mail system after starting to listen to their voice mail...
View ArticleCan't access VM from Lync client after migrating back to Exchange On-Prem
A few months ago we "tested" Exchange Online and determined it was not suitable for our company's requirements. I only tested with a few accounts - my own one of them. Currently, we're running Lync...
View ArticleWhat am I missing? Lync 2013-Excange 2013 UM
I am doing some POC testing in our Lync 2013 and Exchange 2013 systems. I am not connecting this to our external SIP trunk or PBX at this time. I was able to configure Enterprise Voice and was able...
View ArticleInbound FAX not delivered
Hello,we have Exchange 2013 UM with a Ferrari Officemaster Gate in use and Voicemail is working fine, but Inboud FAX is not working.The FAX call is detected by the Exchange Server(look at the first...
View ArticleHow to right configure Outlook Voice Access
Hello,i need to change the Greetings for my Voicebox. When i call my number i always get "Please leave a message for..." and have no chance to configure my settings.I have tried to configure the...
View ArticleIVR Sensitivity
I'm using Exchange 2013 with Lync 2013. I've been getting reports that the IVR system on the auto-attendants is overly sensitive, to the point of not being useful. Basically any background noise trips...
View ArticleOutlook Voice Access number
Hey guys,I'm trying to integrate Lync 2013 with Exchange 2013 and i have a coupe of questions:1. Can i use extensions for my Outlook Voice Access/Auto Attendant numbers? for example:...
View ArticleAA with lync 2013
helloi want to make an answer machine ,it says welcome if you know the extinction please enter it now or press 0 for helpso can anyone help me with this , how i can configure the UM and AA in exchange...
View Articlehow to change "are you still there" vioce from auto attemdent
Hi All,we have exchange 2010 with lync 2010 .we want to change "are you still there" message from exchange UM Auto Attendent Manish Yadav
View ArticleAVAYA CM with EXCHAGE server 2010 UNIFIED MESSAGING (VOICE MAIL)
Hi,I have a scenario where i am having extensions at avaya side from 2000-2050...now i have configured UNIFIED MESSAGING VOICE MAIL for them....so that if any of the extension suppose 2002 would not be...
View ArticleUnified Messaging DR - Auto-Attendent Greetings
Recently implemented Exchange UM and getting ready to do our first DR since that implementation. We use quite a few auto-attendent greetings and wonder the process for ensuring they are recovered...
View ArticleCo-existence with 2007 UM
Hi there - Currently we run a pure 2007 Exchange environment (with UM) and want to upgrade the email side of things to 2013. There is a separate project for upgrading UM. We have one CAS/HT, one MBX...
View Articledialing rules not normalizing - can't transfer via auto attendant menu
Under Exchange 2010 we were never able to get 4 digit extensions in auto attendant menus to transfer - we would get the "the call could not be transferred - returning to main menu" message. We...
View ArticleExchange Server 2013 with Unified Messaging with Lync server 2013
When AA transfers the call to the Lync client and client is set to call forward it does not use the Line URI of the Lync server it uses the call forwarding number assigned it lync. We authenticate on...
View ArticleMSExchange Unified Messaging Warning 1400
Hey, everyone!I'm looking for help with the Warning ID listed in the subject. I think I know what is wrong: the FQDN in the UM IP Gateway points to the Lync server, not the Gateway.Is it as simple as...
View ArticleExchange 2013 CU1 UM and Avaya SM R6
Hello! I have a problem integrating Avaya and Exchange 2013 CU1 UM.In 2010 environment it works perfectly fine, however with Exchange 2013 I was unable to make it work.I was looking into the packets...
View ArticleThe trouble with MS Exchange 2013 ASR
Hello guys!I have a trouble with Exchange Auto Attendant with ASR (Automatic Speech Recognition). If I disable ASR then DTMF dialing to internal numbers disabled too (only dial to "1", "2"... stayed,...
View ArticleIntermittent busy signal on voice mail
I have a strange issue I have been trying to fix for a couple of weeks now. I am running Lync 2010 and Exchange 2010. When a call comes in the Lync client rings but when Lync tries to hand off the call...
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