Hi, everyone!
I'm trying to configure a Dialing Rule so that when someone attempts to dial extension 505 (1330688xxxx;ext=505) from the Auto Attendant they're transferred to extension 502 instead. The "number mask" field didn't like the format with "ext=505" and when it comes to Exchange, I've had to just say "505" in the past, so that's what I put and I put 502 in the "Dialed Number."
Unfortunately, this seemed to have no affect. I added the Rule to the AA settings.
We're on Exchange 2010 SP3.
Can anyone help me understand what may be going on?
Thanks!
-Eric