UM Service won't start
Hello. I have a new installation, domain and Exchange server, with Windows 2012 server and Exchange 2013 CU2. The server is configured and users can send and receive emails with outlook or web app. The...
View ArticleUM 2013 does not answer calls
I've gone through the setup about a billion times (at least that's what it feels like) - but I've never been able to successfully have Exchange 2013 UM answer any phone calls to either the mailbox...
View ArticleLync 2013 with Exchange 2013 UM Voicemail delivery delay
We are currently having an issue where it appears that a voicemail is left for the user, but it doesn't get delivered for 20 minutes. This is not constant, but has been creeping up on a regular basis....
View ArticleAuto Attendant / Unified Messaging DOWN On Production please help! Lync 2013
Our Lync 2013 production environment was acting a bit funky on Friday last week. At one point outbound calls were not working so I restarted our Dialogic DMG 1008 gateway. This fixed the outbound calls...
View ArticleDSX-80/160 and Exchange 2013
Hello Forum Members,email for the users is fine.We have a customer that is using a DSX-80/160 to send voice mail to users via Exchange.This worked (works) fine for the Exchange 2007 server - using a...
View ArticleVoice Mail Preview in GERMAN?
Hello,since exchange 2010 I am looking forward to a Voice Mail Preview in GERMAN.Is Voice Mail Preview in GERMAN supported in CU3?Best wishes and many thanks in advanceDirk
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Exchange Server 2010 SP3 Installation with UM Language Pack Error
Hi All, Kindly help me in this issue, When I Install Exchange Server 2010 SP3, I faced an error in UM role setup as the below,and when i searched on it i found solution like "Download the UM language...
View ArticleExhange 2007 second receive connector
I have sbs2008 i want to add another second receive connector for new system that i have installed that sends email to outside the office. If i send emails inside the network there is no problem.my...
View ArticleReceive and Send fax
HiWe need to be able to receive fax messages on one single um-enabled Mailbox using Exchange 2013.Is there a way to configure that without having a fax server solution? If we NEED a fax server, what...
View Articlegammar files not updating
Hi, Icreate anauto-attendantwith voice recognitionandfileGammarfilesdoes notupdate.Irestart theservicetheMicrosoftExchangeMailboxAssistantsservice anditstill does not work.ThereafterIinstall thecu2 and...
View ArticleUM Service Rejected Calls %
Hello,I receive the following alert from SCOM but I don't know how to troublshoot it,alert context:Alert: UM Service Rejected Calls % over the last 1 hour - Red (> 10).Source: Telephony - Inbound -...
View ArticleConfiguring Rule Groups
Hi, everyone!I'm trying to configure a Dialing Rule so that when someone attempts to dial extension 505 (1330688xxxx;ext=505) from the Auto Attendant they're transferred to extension 502 instead. The...
View ArticleMultiple Primary EUM Addresses for a user mailbox - Set As Reply
My question is for Exchange 2010 SP3 - but am also wondering if this occurs in a 2013 environment as well. I've enabled a user for UM with a mailbox policy and extension number, now I want to add a...
View ArticleExchange 2013 um fax with Lync integrated
Hi!We are planning to deploy Exchange Um and integrate this with our Lync enterprise Voice users. We are also looking at replacing some older fax solutions. When I started to read the Exchange UM...
View ArticleAttachment Content-Disposition does not satisfy with the specification...
RFC 2183 tells that the Content-Disposition header field is defined as follows:creation-date-parm := "creation-date" "=" quoted-date-time modification-date-parm := "modification-date" "="...
View ArticleRemove Dial Plan Error
Hello,I'm trying to remove a dial plan in Exchange 2013, but it keeps telling me that "This dial plan is associated with server SERVER_NAME." I've tried removing it thru EAC and powershell using...
View ArticlePowershell - Holiday Schedule Issue
I am trying to use powershell to set a holiday schedule for multiple auto attendants but am testing on just one. It looks like it applies ok but does not work. When it should be active I get a "user...
View ArticleSource IP for outgoing calls
Running Exchange 2013 CU1.IP gateway is expecting SIP to come from a specific IP address. Is there any way to configure outgoing calls to the UM IP gateway to send from a specific IP address?
View ArticleNew Top Support Solutions blog
HelloAs part of our efforts to keep our communities informed about the most relevant content that address the top questions that we are getting in out forums and other support channels we want to...
View Articledialing rules not normalizing - can't transfer via auto attendant menu
Under Exchange 2010 we were never able to get 4 digit extensions in auto attendant menus to transfer - we would get the "the call could not be transferred - returning to main menu" message. We...
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