Exchange 2013 Auto Attendant Grammar Generation
In Exchange 2010 we had GalGrammarGenerator.exe which could be used to force creation of grammar files for such things as speech-enabled auto attendants. Now, when creating a speech-enabled auto...
View ArticleCustomize Missed Call Notifications
Is it possible to customize missed call notifications (Exchange 2010 SP3) so as to exclude the callers email address? ________________________________________________________Sample default message -...
View Article“your exchange organization has no servers with the unified messaging server...
Hi, friends I remembered exchange2010 setup wizard told me that UM server role was installed successfully, but when i checked in EMC, EMC told me:"your exchange organization has no servers with the...
View ArticlePowershell - Holiday Schedule Issue
I am trying to use powershell to set a holiday schedule for multiple auto attendants but am testing on just one. It looks like it applies ok but does not work. When it should be active I get a "user...
View ArticleUM fails when trying to transfer calls between mailbox servers.
We are migrating to Exchange 2013 from 2007.We have 6 2013 mailbox servers ina DAG and 4 cas.So far we have UM mostly working with the Cisco 9.1 call manager.They connect to Cisco with a Telephone...
View ArticleExchange 2010 Unified Messaging change Dial Plan
I would like to modify an existing dial plan from 4 digits extension to 5 digit extension. Is there a power shell cmd or GUI that I can use to modify the dial plan? I would like to keep the exiting...
View ArticleExchange 2013 UM Problem Calling Outlook Voice Access Number From Outside
Here is the scenario:2 Exchange 2013 servers both with CAS and MBX rolesIP PBX (UM IP Gateway) = Mitel 3300 ICPOne Exchange CAS configured on Mitel as SIP PeerReroute on Mitel configured when not...
View ArticleMultiple Extensions, one UM Mailbox
im looking for a way to have one user thats UM enabled to have multiple extensions assigned to their user account, and both ring into the same voicemail box if no answer.Ross KotterSystems...
View Articlehow to change "are you still there" vioce from auto attemdent
Hi All,we have exchange 2010 with lync 2010 .we want to change "are you still there" message from exchange UM Auto Attendent Manish Yadav
View ArticleReceive fax
HiWe need to be able to receive fax messages on one single um-enabled Mailbox. Is there a way to configure that without having a fax server solution?I tried to set "AllowFax:$True" on the...
View ArticleAVAYA CM with EXCHAGE server 2010 UNIFIED MESSAGING (VOICE MAIL)
Hi,I have a scenario where i am having extensions at avaya side from 2000-2050...now i have configured UNIFIED MESSAGING VOICE MAIL for them....so that if any of the extension suppose 2002 would not be...
View ArticleDial Plan UM IP Gateways
Are you able to have separate dial plans with the same UM IP gateway associated? We are moving users to a 5 digit extension and need to create a new dial plan. I would like to have both dial plans use...
View Articleunable to leave voice mail for users
Hello,I am unable to leave voice mail for users. When I call a voice box I always get the message that I have to give the number of the voice box first.My scenario looks like this:I have a Alcatel 4400...
View ArticleMove UM Mailbox and Reset to Defaults
We have some users that left the company and we need to re-use the extensions. When I "Disable Unified Messaging" from the existing user and "Enable Unified Messaging" for the new user it does not give...
View ArticleAuto-Attendant: "Sorry, I couldn't transfer you to the extension"
Hi, everyone!We're on Exchange 2010 and Lync 2013 Enterprise. All of the sudden after someone enters an extension or says a name, AA sits there silently for a moment and then eventually says "Sorry, I...
View ArticleCannot set call router settings
Hi guys,I am busy setting up Exchange UM on our Exchange 2013 servers for Lync 2013 integration.I am trying to run the set-IMCallRouterSettings command but keep getting this error:[PS]...
View ArticleImport / Export Dial Plan During Migration to 2013
I am not clear on the steps required to use the existing dial plan on a new 2013 server as I have built a new Ex2013 server to migrate my Ex2010 users to. I understand the steps to be:- move the...
View ArticleMSExchange Unified Messaging Warning 1400
Hey, everyone!I'm looking for help with the Warning ID listed in the subject. I think I know what is wrong: the FQDN in the UM IP Gateway points to the Lync server, not the Gateway.Is it as simple as...
View ArticleChange default timeout in AA Exchange 2013 UM
I have Exchange UM setup with CUCM 7.x - things are working great, except I need to have callers go directly to voice mail, no prompts. The closes i can get to this is by setting up AA and select...
View Article2010 vs 2013 Virtualized Unified Messaging System Requirements?
On Exchange 2010 virtualized UM has some pretty heavy system requirements.Microsoft Exchange Server 2010 SP1 supports virtualization of the Unified Messaging role when it is installed on the 64-bit...
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