There is a noticeable delay when calling and hearing Auto-Attendant.
Hello ,I have one user who is facing the below issue.There is a noticeable delay when calling and hearing Auto-Attendant.The delay is around 10 sec when called first time only. But there is no delay ,...
View ArticleCustumor SBC is contantly swithing between two regions.
Hi All,one of the costumers SBCs is contantly switching between two IPs , where as it is configured to point to one IP or region.None of the SBCs at custumor or our end have been configured to behave...
View ArticleUpdating Extension using remote powershell w/o installing the management tools
HiI'm trying to update the extension of one of my UM enabled users. I do this on a machine that doesn't have the exchange management tools installed using the procedure described here:...
View ArticlePowershell Command? For Removing Secondary Extension on Shared Mailbox...
Hello,I have a user who is currently part of a Share Mailbox. His O365 Voicemail Extension is setup as a secondary extension on that Share Mailbox. He would like to detach his extension from the SM...
View ArticleClik here to view.
BYE right after REFER , while accessing the voice mail .
HI ,I see " BYE right after REFER " while trying to access Voice mail using Subscriber Voice Access number.Once I dial SA number and enter a extension the call gets disconnected.rajesh
View ArticleOST Recovery Software
Hello Experts, I have finally spent 5 days in my Office to solve my big big big problemrelated to Exchange Server Orphaned database and I failed and hopeless, made so many queries over INTERNET but no...
View ArticleClik here to view.
OWA Phone Options Tab 500 Unexpected Error
Hello,We had a strange issue with a UM Call Answering Rule but have since removed the problem rule via EMS. But we continue to have a problem with one mailbox when the user logs into OWA > Settings...
View ArticleUnable to receive emails and any other items into my Exchange Account
Now What?How can I fix the issue with my Exchange Account, I cant receive any email and any other items with my Exchange account and I dont know what to do, Provide any tips please
View ArticlePlay on Phone issues
Hi All, we're having trouble with the Voicemail Play on Phone feature. Following are the symptoms and setup. We've been running Skype for Business Standard on Prem since Sept 2015 with Office 365 for...
View ArticleDelayed response when calling Auto attendant
Hi All,There is a delayed response when I call Auto Attendant and this happens only once and there is no delay from second time onwords .This for exchange um online .Regards,Rajesh rajesh
View ArticleAfter setting up Call Answering OWA newly recorded greetings won't play, only...
Good morning! We are running UM on an Exchange 2010 server. SP3 is installed and we're on Rollup 9. The issue we are having is that any time a Call Answering Rule is recorded, the default greeting...
View ArticleExchange 2013 Auto Attendant Grammar Generation
In Exchange 2010 we had GalGrammarGenerator.exe which could be used to force creation of grammar files for such things as speech-enabled auto attendants. Now, when creating a speech-enabled auto...
View ArticleExchange Auto Attendant
Hello,We have exchange 2013 and Skype For Business configured and integrate. I am facing issue with Auto Attendant When I tried to call my number I am getting this on event viewer and call ended. Event...
View ArticleExchange 2016 UM and Cisco 7.1.3.32900-4
Hello everyone, has anyone successfully integrated CUCM 7.1.3 with Exchange 2016 UM ? We are able to call the subscriber number and dial user mailbox extension but when CUCM hands-over the call to the...
View ArticleExchange 2016 UM Directly Dial Extension without #
Hi all, Recently I was doing a project with AA involved, The customer wanted to dial extension without having to dial # first and in the meantime they didn't want for voice recognition to be active....
View ArticleHow-To change Exchange UM Auto Attendant easily?? (End-User capable)
So I cannot seem to find anything, anywhere which allows an end-user to dial into an Exchange UM AA and re-record the greeting via the TUI.Any traditional telephony solution allows for something this...
View ArticleUnable to decommission Exchange 2007 - UM Issue
Hi AllI recently transitioned Exchange from 2007 to 2013. I reach the point to decommission the 2007, however when the uninstall reached the UM role, it gives this error "Object reference not set to an...
View ArticleScript to check when user was enabled for UM
Hi allPlease help me in a script that I can to get dates as to when UM was enabled for specific usersThanks,,,Shakoane
View ArticleRemoving Dial-Plan Error from Exchange 2010
Getting the following error message when trying to remove a dial-plan from Exchange Server 2010, we are moving to Exchange 2016 and want to remove all Dial-Plans from our remaining Exchange 2010 UM...
View ArticleNeed to change LineUri number for CsExUmContact
How to change LineUri number for CsExUmContact? There seem to be no option thru powershell.Commandlet: Set-CsExUmContactThanks! Uddan
View Article