"voice mail" email is getting into custumer Inbox as normal email with an mp3...
"voice mail" email is getting into custumer Inbox as normal email with an mp3 attachment in both client and OWA. Seems to be some issue that the email is not delivered as a pure voice item...
View Articleannouncement in Korean irrespective of the Telecom provider.
When PSTN users are trying to leave a Voice mail in Korean language , most of the Service provider announcement is in Korean but for some specific Telecom provider/s announcement is coming in...
View ArticleMigrating UM from Ex2010 to Ex2013. Following "Upgrade Exchange 2010 UM to...
I've tried the sample in the Upgrade Document and the sample in the technet for Export-UMPrompt. Export-UMPrompt -PromptFileName "welcomegreeting.wav" -UMAutoAttendant MyUMAutoAttendant set-content...
View ArticleUM Migration from Exchange 2010 to Exchange 2013
Hi,I had Lync 2013 and Exchange 2010 running fine , Recently I migrated all mailboxes to Exchange 2013 and still auto attendant is working fine and user can receive calls on their extensions but not...
View ArticleExchange 2010 to 2013 Unified Messaging migration - issues
Hi,I am trying to work through the process of migrating Exchange 2010 UM to Exchange 2013 using Cisco Call Manager. I have voicemail working on my Exchange 2010 servers using port 5060 - VOIP security...
View ArticleHow should I configure Cert for UM with Skype for Business
I have read on this subject but still confused. I have configure Exchange 2013 UM and assigned the default Exchange OAuth cert to the UM services. Skype is functioning for presence. Have established a...
View ArticleWhy doesn't Exchange (20xx) have cmdlt update-ummailbox?
There is enable-ummailbox and disable-ummailbox, but why isn't there an update-ummailbox? Is there something specific that requires a disable- and enable- that I should be aware of?Patrick de Rover
View Articlei want to Setup Unified Messaging in my office .
Hello Friends ,Iam planning to setup Unified Messaging in my office . I also want to integrate my PSTN.Can some one give me a detailed plan how can I proceed on this. Thanks ,rajesh
View ArticleAuto Attendant not answering
We have Exchange Online connected to our environment through a SBC.When I place a call to Office 365, Exchange answers but the Auto Attendant doesn't pick up.I've tried to change the To header and it...
View ArticleLYNC 2013 AND EXCHNAGE ONLINE HOSTED VOICEMAIL SETTING RESETS AFTER RUNNING...
I had Lync 2013 on premises with voicemail hosted on Office 365 Exchange online, all configured and working for a POC. However I have since moved these POC users back to on-premises Exchange. Now...
View ArticleA system error occurred. Please try again later. Exchange 2013 UM
I'm encountering an issue where a custom recorded greeting (in .wav format) causes the error message "A system error occurred. Please try again later" when trying to leave a voicemail for the UM...
View ArticleUM - Please call back later, Goodby
I've got one new user who's UM is not working properly. Everyone else has been working fine, but for this new user, UM picks up and says "Please call back later, goodbye". Restarting the Mailbox...
View ArticleAuto Attendant stop working
Hi,We have exchange 2013 unified messaging integration with SKYPE 2015 and we have branch 4 site in SKYPE environment where we are using SONUS SBC with LYNC 2013.Suddenly from one branch site we got...
View ArticleExchange 2010: UM service not starting -error 1067 : Process terminated...
Hi,I am installing exchange 2010 sp3 with all services mbx+HUB+CAS+UM on one server. mailbox, HUB and CAS installed successfully and functioning fine. UM role also installed successfully but service...
View Articleunable to change voice mail greeting to "default voice mail greeting "
unable to change voice mail greeting to "default voice mail greeting " from old greeting .We already tried from OWA and from phone settings. rajesh
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Number to name resolution only working for some users
We have a Cisco CUCM phone system with Lync EV, when we make a call from only Lync user to another Lync user via PSTN the name of the person is recognized from their number and is displayed in the...
View ArticleHA Unified Messaging for Lync UM services
Hi All,How can I setup a HA UM for Lync service?A dial plan can associate to one CAS server?Set-UMDialPlanSet-UmServiceSet-UMCallRouterSettingsAll above services is point to one CAS server , how to do...
View ArticleAssistance with migration from 2010 UM to 2016 UM
Hi all, Exchange 2010 to exchange 2016 migration, having some issues with migration of UM.We currently utilise cisco call manager, which delivers voicemail into exchange.I am following this...
View ArticleExchange Unified Messaging versus Azure Voice mail
Hi Friends,Iam a bit confused on what Azure voice mail is and how does it get related to Unified Messaging online .we are having few users who are UM enabled and also Azure voice mail enabled.Do we...
View ArticleCall Router redirects CUCM calls to pilot number to server in different AD site
This problem has me flummoxed.Our infrastructure is larger than this, but for the purposes of resolving the issue, we have two sites with three Exchange 2013 MB/UM/CAS servers each (two DAGs of two...
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