UM not storing voicemails
Hi, I have an issue somewhere within Exchange relating to Unified Messaging. If someone leaves me a voicemail i receive it into my outlook no problem and can listen to it there. However if i dial my...
View ArticleExchange 2013 - "Sorry you have a mailbox that is not supported by this...
We have Cisco Call manager integrated with Exchange Server 2013 (4 Servers) On premise. We have Subscriber access configured for an office in NY, we are able to reach Subscriber access number just...
View ArticleUM Call Router not working - EventID 1621 - The Client Access server isn't...
Hi Everyone,I am pulling my hair out over the UMCR on my Exchange 2013.I have Lync working correctly, everything working as expected, and all aspects of Exchange are working, except for the Call...
View ArticleExchange 2013 UM and Avaya Session Manager 6.2 integration- SIP dial plan...
I have read through the config notes listed on the MS website. They specify a telephone extension dial plan. The problem is that Exchange 2013 UM won't use that kind of a dial plan. It only uses a...
View ArticleSpam mails from own mail ID
Dear Team,We have Exchange Server 2013 with 50 Users, from last month we are facing problem that many users arereceiving spam mails from their own email id. Example- From : abc@xyz.com To :...
View ArticleCall Router redirects CUCM calls to pilot number to server in different AD site
This problem has me flummoxed.Our infrastructure is larger than this, but for the purposes of resolving the issue, we have two sites with three Exchange 2013 MB/UM/CAS servers each (two DAGs of two...
View ArticleEffects of arbitration mailbox move on 2010 UM server when migrated to 2013?
I have been unable to find any information on the effects of the arbitration mailbox move on the current Exchange 2010 UM service. Will the UM service still operate with no issue for 2010 UM connected...
View ArticleEnable-UMMailbox : Unified Messaging can't validate or generate a UM PIN for...
When i try in powershell from another Server....its our Management Server to enable-ummailbox for any user i got the error message from title above. When i try from powershell on the local exchange...
View ArticleOptions for Decommissioning UM Role
We have an on-prem Lync Server 2013 and Exchange Server 2013 environments. All of our mailboxes have been migrated to Office 365.All recipients are enabled for unified messaging in Office 365.We'd like...
View ArticleIssues with dial plans and announcements on Exchange UM Migration to 2013
Hi,I was migrating exchange server 2010 to 2013 for one of our clients. I have followed following technet document to perform the migration....
View ArticleInbox messages is gone
Hi everyone, My Inbox messages is all gone.(OWA) and I'm never used Outlook Client. Please let me know why..seems like problem link...
View ArticleExchange 2013 Auto Attendant calling number normalization.
I have DDI Lync users, and when calling the number directly from external phone (07411222333), Lync client will be showing +447411222333 as calling number, but if the call is missed or caller leaves...
View ArticleDisable UM Services
Is there any harm in disabling the Microsoft Exchange Unified Messaging and Microsoft Exchange Unified Messaging Call Router services if UM is not being used?
View ArticleUser is unable to play Voicemail emails .when using OWA and ANY browser . The...
When the client lets plays the Voice mail in ANY BROWSER , the audio plays fine and you can use the navigation bar to hop around and it works, but the timer on the right side does not change nor does...
View ArticleAddress List
Hello All - We currently utilize "Dial by Name" Auto Attendant within our Organization. We have a front lobby where we would like to place a phone and when picked up a number is dialed and gives the...
View ArticleOutlook Voicemail Messages Show Caller ID as Anonymous
Hey Guys and Gals,I'm running into an issue at work in which users receive a voicemail from an internal line with different dial plan are showing up as Anonymous caller in outlook client. Background...
View ArticleHow to change the default voicemail greeting?
Hello,We need to change the default Exchange UM voicemail greating, "please leave a message for <name surname>" - there are privacy concerns about matching phone extensions with specific...
View ArticleVoice Mail Interface
We are looking at MS for Voice Mail, and according to my findings do far, there is no telephone interface. All access to messages must be done at the computer or mobile device? If this is accurate,...
View Articlecall answering rules - unconditional forward
Hello, Tell me how to set up the unconditional (now, no answer) call forwarding rules in the ECP: phone - voice mail - call answering rules?
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