When following the steps to add an extension for a UM enabled user located here:

http://technet.microsoft.com/en-us/library/dd335124(v=exchg.150).aspx

I noticed a bug in the EAC GUI.  When you try to select the dial plan, it wont' let you.  If you try to add it under email addresses, the dial plan box just stays highlighted red like below.  Trying to select a dial plan, you select it, and click ok, but the box stays blank and highlighted in red.

If you try to add it on UM properties as a secondary extension, you can try to select the dial plan, but when you click OK, the box stays blank.

Command line shell works just fine, but kind of a pain, we are on CU5.  Getting ready to go to CU7.  Anybody else confirm this BUG?

When following the steps to add an extension for a UM enabled user located here:

http://technet.microsoft.com/en-us/library/dd335124(v=exchg.150).aspx

I noticed a bug in the EAC GUI.  When you try to select the dial plan, it wont' let you.  If you try to add it under email addresses, the dial plan box just stays highlighted red like below.  Trying to select a dial plan, you select it, and click ok, but the box stays blank and highlighted in red.

If you try to add it on UM properties as a secondary extension, you can try to select the dial plan, but when you click OK, the box stays blank.

Command line shell works just fine, but kind of a pain, we are on CU5.  Getting ready to go to CU7.  Anybody else confirm this BUG?

Hi Champs,

Can any one help to get the report ?

how to run a report against Exchange UM in order to display who has recorded a custom greeting versus those that have not done anything? 
we need to be able to report on which users have recorded their new voicemail greeting versus those who still have the default message.

Thanks in advance.

Regards

Vijendhar

Hi ,

we have to integrate Exchange 2010 with cisco unity 8.6

Exchange Impersonation enables a caller to impersonate a service account used by Unity system

but still showing error

once we taste to prove what is the issue by using  by EWS editor we find the below errors

12:06:51.380 |23915,,,CsEws,10,[CsEws/CsEwsClient.cpp:527]: HTTP request failed with error: Bad response from server, HTTP code returned: 401, HTTP status code: 401, for ews URL: https://10.0.0.13/EWS/Exchange.ASMX, verb: POST
12:06:51.380 |23915,,,CsEws,10,FAILED HTTP Request: 
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types">
<soap:Header>
<t:RequestServerVersion Version="Exchange2007_SP1"/>
<t:ExchangeImpersonation>
<t:ConnectingSID>
<t:PrimarySmtpAddress>rnathar@mydomain.com.kw</t:PrimarySmtpAddress>
</t:ConnectingSID>
</t:ExchangeImpersonation>
</soap:Header>
<soap:Body>
<GetFolder xmlns="http://schemas.microsoft.com/exchange/services/2006/messages"
xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types">
<FolderShape>
<t:BaseShape>Default</t:BaseShape>
</FolderShape>
<FolderIds>
<t:DistinguishedFolderId Id="deleteditems">
<t:Mailbox>
<t:EmailAddress>rnathar@mydomain.com.kw</t:EmailAddress>
</t:Mailbox>
</t:DistinguishedFolderId>
</FolderIds>
</GetFolder>
</soap:Body>
</soap:Envelope>

12:06:51.380 |23915,,,CsEws,10,FAILED HTTP Response: 

12:08:06.082 |11678,,,CuESD,5,CCsOpenSSLConnector::ConnectSecure BIO_get_fd get file descriptor 323 from connection!

12:08:12.086 |11678,,,CuESD,5,SendReqToSvrSecure get SSL file descriptor 323


12:08:46.003 |23915,,,CsEws,10,[CsEws/CsEwsClient.cpp:527]: HTTP request failed with error: Bad response from server, HTTP code returned: 401, HTTP status code: 401, for ews URL: https://10.0.0.10/EWS/Exchange.ASMX, verb: POST
12:08:46.003 |23915,,,CsEws,10,FAILED HTTP Request: 
<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types">
<soap:Header>
<t:RequestServerVersion Version="Exchange2007_SP1"/>
<t:ExchangeImpersonation>
<t:ConnectingSID>
<t:PrimarySmtpAddress>rnathar@mydomain.com.kw</t:PrimarySmtpAddress>
</t:ConnectingSID>
</t:ExchangeImpersonation>
</soap:Header>
<soap:Body>
<GetFolder xmlns="http://schemas.microsoft.com/exchange/services/2006/messages"
xmlns:t="http://schemas.microsoft.com/exchange/services/2006/types">
<FolderShape>
<t:BaseShape>Default</t:BaseShape>
</FolderShape>
<FolderIds>
<t:DistinguishedFolderId Id="deleteditems">
<t:Mailbox>
<t:EmailAddress>rnathar@mydomain.com.kw</t:EmailAddress>
</t:Mailbox>
</t:DistinguishedFolderId>
</FolderIds>
</GetFolder>
</soap:Body>
</soap:Envelope>

12:08:46.003 |23915,,,CsEws,10,FAILED HTTP Response:

                For both the error message is 401

From my exchange 2010 server ,

how can i prove that impersonation is working with no issue .

I want to know what is the steps shall i follow to allow cisco unity servise account to impersonate ( user1, user2 , user3)

Thanks

MCP MCSA MCSE MCT MCTS CCNA

Hi,

Can anybody tell us that UM feature can be enabled on Exchange 2013 Standard or not?

Regards,

Anees

I'm noticing in the Application event log every 30 minutes I get a warning from MSExchange OAuth Event ID: 2008.  When retrieving metadata from the url 'https://lync-fe.domain.com/metadata/json/1', different certificate(s) have been found.

The only thing we did in Lync is renew the certificates so our internal CA would regenerate them in SHA256 keys.  I checked on the Exchange server and our domain root CA cert for our SHA1 and our new SHA256 root certs are in the Trusted root store for the computer.

I checked in Outlook Web Access and I can still sign into Lync and see presence information.  I would just like to eliminate this warning that is in the logs every 30 minutes and ensure a healthy deployment.

Thank you!

Hi everybody,

I have an issue when I want to send voting buttons externally, they disappear. Internally everythink is OK.

I have only one exchange 2013 in my company. The recipients have also exchange 2013 or someone has office 365.

Into remote domain info : there is nothing in TNEFEnabled for default (*) but if I try to create another remote domain with this value at $true. It doesn't work too.

Someone has an idea to resolve that?

Thanks,

Liégeois Quentin 

Greetings! One of my branch offices moved over to our Lync 2013 environment from a full Nortel PBX and they have a lot of requirements that we don't usually get. The latest:

1) They need a standalone voice mail box (we have plenty of spare DID's we can use for this) where they can record a greeting for employees to hear the status of the office in inclement weather.

2) They need another standalone voice mail box where people who are calling in sick can leave messages.

I had thought for this we might use a fictitious user account, which would mean we have to create an AD account with an Exchange mailbox and then delegate access to the responsible users. Concerns about how they would update the voice mail greeting for the inclement weather mailbox. Googling around resulted in some references to "department phones" but I couldn't find enough details to tell how you would set one up and if it had voice mail capabilities.

We are on Exchange 2013, Lync 2013, latest CU's and service packs.

Any suggestions for these scenarios would be greatly appreciated! Thanks!

I had posted this question in the Lync forum under Voice, but thought this might be a more appropriate forum after looking at a couple similar questions.

Mike Vain

Greetings! One of my branch offices moved over to our Lync 2013 environment from a full Nortel PBX and they have a lot of requirements that we don't usually get. The latest:

1) They need a standalone voice mail box (we have plenty of spare DID's we can use for this) where they can record a greeting for employees to hear the status of the office in inclement weather.

2) They need another standalone voice mail box where people who are calling in sick can leave messages.

I had thought for this we might use a fictitious user account, which would mean we have to create an AD account with an Exchange mailbox and then delegate access to the responsible users. Concerns about how they would update the voice mail greeting for the inclement weather mailbox. Googling around resulted in some references to "department phones" but I couldn't find enough details to tell how you would set one up and if it had voice mail capabilities.

We are on Exchange 2013, Lync 2013, latest CU's and service packs.

Any suggestions for these scenarios would be greatly appreciated! Thanks!

I had posted this question in the Lync forum under Voice, but thought this might be a more appropriate forum after looking at a couple similar questions.

Mike Vain

Hi,

Is it possible to have Lync talk to multiple different exchange forests for Unified Messaging?

I currently have several business units each with their own domain and exchange environments wanting to use a shared resource domain for Lync.   Exchange is currently deployed into the resource forest as well, and a migration project is planned, however there is a need to have the users on the centralized Lync platform before their mailboxes are to be migrated.

Cheers,

We have a Lync 2013 and exchange 2013 with 4 digit extensions.  Exchange UM will route calls directly to Response Groups if we use the 4 digit part of the response group.   i.e. someone can call in and get the Exchange Auto Attendant and they can enter in 1020 and it transfers the call to a specific response group in Lync.  I want to be able to transfer to a group using just 2 digits though. (i.e. 20) Everything I have tried so far has resulted in getting the dreaded "I am not permitted to make that call, let me transfer you to the operator".  On the Lync side I can easily change the dial plan so a 2 digit call is converted to the 4 digit group.  So internal users can call the group using the 2 digits. 

I have read a bunch about the dialing rules and dialing authorization but those don't seem to make a difference. I suspect because they don't really apply to transferring the call what would be a "internal" extension.

Hello! I have a problem integrating Avaya and Exchange 2013 CU1 UM.

In 2010 environment it works perfectly fine, however with Exchange 2013 I was unable to make it work.

I was looking into the packets sent by 2010 and 2013, the only difference is in 302 reply. Exchange 2010 sendsextension@ip:port as the Contact URI while Exchange 2013 sendsextension@fqdn:port

Avaya doesn't seem to recognize the format and instead of connecting to the specified within the contact field service just keeps querying TCP 5060 (Call Router Service).

Is there any way to force Exchange to use IP within the contact field instead of FQDN?

Pointing SIP Entity to 5065/5067 directly is not an option for obvious reasons well covered here on the forums.

Hi all,

Exchange 2013 on prem, hardware not virtual. CU5 w/Lync 2013 

I've got calls that get intermittently routed to UM servers that are out of region and not in the dial plan.  The out of region UM server sees the call is outside of business hours & sends helpdesk calls to voicemail instead of the appropriate phone menu.

Additionally, when Exchange admins who are in different time zones look at the GUI w/the AA's business hours they see a time skew even though the time displayed is listed as Eastern.  I think the mis-routing & the time zone skew are related.  When the Tokyo server gets the call it checks the time: 3AM? Not in business hours even though in Eastern Time where the call is supposed to go, it is in business hours.

In the Lync client log (as seen via the snooper tool) this is the last message before the call gets transferred:

“ms-diagnostics: 15032;reason="Re-directing request to the destination in 302” 

Additionally the time zone on the AA schedule is set to Eastern Time.  Why is the TYO UM server ignoring this and applying local time? 

Any tips to point me in the right direction would be appreciated.

Adam

Hello,

We are running Exchange 2013 CU 3 and Lync 2013 rollup 8.  For the most part, UM is working smoothly.  Callers are able to call our main number (auto attendant) and transfer to a user's extension. No problem.

We have configured a Lync response group to serve as our operator...and this is where the issue begins.  If we configure the response group with a five digit extension like our regular users, and set the operator extension as that 5 digit number, the auto attendant replies "Sorry, I couldn't transfer your call."  If I switch the response group to a full E164 number and enter that as the operator extension (minus the +, of course) it works.  While the response group is configured with the 5 digit extension, I can call it from within Lync without issue by extension...the problem only surfaces when the auto attendant tries to transfer.  The application log on the UM server throws two events:

1136, MSExchange Unified Messaging

Log Name:      Application
Source:        MSExchange Unified Messaging
Date:          1/29/2015 9:37:20 AM
Event ID:      1136
Task Category: UMCore
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      xxxxx
Description:
An error occurred while transferring a call to "52000". Additional information: The call transfer type is "Blind.", the transfer target is "phone number". Call ID: "a29b56c9-35e5-4e1b-b199-a4d389cd54ee". Referred by:"".

Log Name:      Application
Source:        MSExchange Unified Messaging
Date:          1/29/2015 9:37:20 AM
Event ID:      1079
Task Category: UMCore
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      xxxx
Description:
The VoIP platform encountered an exception RequestUri=sip:xxxxx:5066;transport=Tls;ms-opaque=4c80a8b56130406c RequestMessageType=NOTIFY
Microsoft.Rtc.Signaling.FailureRequestException:The transfer operation failed. For more information, refer to the message data in the exception.
   at Microsoft.Rtc.Signaling.SipAsyncResult`1.ThrowIfFailed()
   at Microsoft.Rtc.Signaling.Helper.EndAsyncOperation[T](Object owner, IAsyncResult result)
   at Microsoft.Rtc.Collaboration.Call.EndTransferCore(IAsyncResult result)
   at Microsoft.Exchange.UM.UcmaPlatform.UcmaCallSession.BlindTransferSessionState.Call_TransferCompleted(IAsyncResult r)
   at Microsoft.Exchange.UM.UcmaPlatform.UcmaCallSession.SubscriptionHelper.<>c__DisplayClass67`1.<>c__DisplayClass6a.<WrapCallback>b__66()
   at Microsoft.Exchange.UM.UcmaPlatform.UcmaCallSession.<>c__DisplayClassf.<CatchAndFireOnError>b__b()
Detected at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo)
   at System.Environment.get_StackTrace()
   at Microsoft.Rtc.Signaling.FailureRequestException..ctor(String message, Exception innerException, SipRequestData requestData)
   at Microsoft.Rtc.Collaboration.Call.CallTransferAsyncResult.Refer_StateChanged(Object sender, ReferStateChangedEventArgs e)
   at Microsoft.Rtc.Signaling.ReferStateChangedEventArgs.Microsoft.Rtc.Signaling.IWorkitem.Process()
   at Microsoft.Rtc.Signaling.WorkitemQueue.ProcessItems()
   at Microsoft.Rtc.Signaling.SerializationQueue`1.ResumeProcessing()
   at Microsoft.Rtc.Signaling.SerializationQueue`1.ResumeProcessingCallback(Object state)
   at Microsoft.Rtc.Signaling.QueueWorkItemState.ExecuteWrappedMethod(WaitCallback method, Object state)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
 during the call with ID "a29b56c9-35e5-4e1b-b199-a4d389cd54ee". This exception occurred at the Microsoft Exchange Speech Engine VoIP platform during an event-based asynchronous operation submitted by the server. The server will attempt to recover from this exception. If this warning occurs frequently, contact Microsoft Product Support.

Any ideas?  Everything I've found seems to suggest disabling refer support within Lync, but that's already done---and on the whole, the issue is only affecting transfers to a response group via 5 digit extension. 

Thanks in advance :)

Hello,

I am at a customer right now, where we are going to migrate from UM 2010 to UM 2013(Full Exchange migration), while doing a Lync migration as well. My question is simply, is there any way to coexist the two UM environments so that an individual user migration can be done?

Scenario;

UM 2010 and Lync 2010 user gets migrated to Exchange 2013 with his UM as well. This user would be a Exchange UM 2013 user, on a Lync 2010 pool. All my UM dialplans are made pointing to the old pool, which would give routing issues as I see it.

Is there a way to automate Things, so when this user is moved to the new Exchange server, then he will still Work on Lync 2010?

Thank you for helping out :-)

Kind regards, Thomas Laursen

My company is doing an Exchange 2013 upgrade later this year from 2010. We are also moving to a hosted Datacenter environment. The question is mainly around UM but generally speaking, I am looking to setup a 2 site scenario with the  primary voip being in a remote 3rd site and a backup voip in backup DR site. If I was to implement 2 cas, 2 mbx in primary site and 1 cas, 1 mbx in backup DR site, how would I go about setting this up? I know the basics behind the setup as far as the CAS doing the SIP handoff to the MBX server and the MBX server creating a media channel between mailbox and voip gateway but not familiar with the following:

1. Is it possible to have a voip gateway in the remote site

2. Can I have an active/active scenario between site A and site B cas servers?

Any help is appreciated!

Thanks

Sam 

We have installed Exchange 2013 Sp1 on Windows Server 2012 R2 (in a production and and in a test environment) and in both environments the Chinese greetings do not play. If the access number is dialed it drops the call. If a user's extension is dialed - it goes immediately into the recording the greeting without playing the "please leave a message for".

I have an open support case with Microsoft and they say it is a SIP issue.

The problem I have is that I can't get any of the 3 flavors of Chinese to work (CN, TW or HK) but I can get other languages, KR, ES, PT to play just fine. Why would this be a SIP issue?

Anyone else get a Chinese Language pack working?

Thanks!

hi

sent ane-mail received fromexchange2013error

x.x.x refused to sendyour messageto the following e-mail addresses:

x@x.x

x.x.localgavethe following error:
Clientwas notauthenticated


Your message couldnot be delivereddue toa permissionorsecurity issue.May have been rejectedby a moderator, the addressmayonlyaccepta certain e-mailsenders, or anotherrestrictionmay be preventingdelivery.

Hi,

I am currently in the early stages of a large migration from Exchange 2010 to Exchange 2013. We have moved some test user mailboxes over to Exchange 2013 however have stumbled at the UM integration.

We have 2 x CAS and 3 x Mailbox servers with Lync 2010.

When a user diverts his/her calls to VM, the calls just cuts off and we get "Unable to establish a connection. No connection could be made because the target machine actively refused it 1.1.1.2:5061.

We get this message for all 3 Mailbox servers that it attempts to route the call too. Mailboxes servers listen on 5063 for TLS in Exchange 2013 and these cannot be changed. So what is going wrong with my setup?

Only the CAS are members of the DialPlan (we have tried putting the mailboxes servers in the dial plan with no avail).

Shouldn't the CAS servers redirect Lync to the Mailbox servers on 5063 instead of 5061? Why is Lync trying to connect on 5061 (I know why, but how do I stop it!)

Many Thanks,

Eddie