Round Robin / Load Balancing UM
Our shop is a current Exchange 2010 shop, going to 2013 next month. In our 2010 config, we have our IP Gateway configured to point to a single 2010 UM server for voice mail that then goes to our...
View ArticleExchange Unified Messaging dial plan has no servers
I'm labbing out a Lync and Exchange 2013 environment using the trial versions of Lync and Exchange and while I believe I've figured out the certificate situation, Lync is throwing a 480 Temporarily...
View Articlehow to change "are you still there" vioce from auto attemdent
Hi All,we have exchange 2010 with lync 2010 .we want to change "are you still there" message from exchange UM Auto Attendent Manish Yadav
View ArticleHow to right configure Outlook Voice Access
Hello,i need to change the Greetings for my Voicebox. When i call my number i always get "Please leave a message for..." and have no chance to configure my settings.I have tried to configure the...
View ArticleExchange 2013 Auto-Attendant - 3 and 4 digit extensions
Hello,The environment is Lync 2013 integrated with Exchange 2013. All users are enterprise voice enabled and Exchange UM enabled.I have configured an Exchange Auto-Attendant with 4 digit extensions....
View ArticleExchange 2013 SP1 and CUCM 9.1.2 - Exch not recognizing called extension
I think I'm almost there in getting Exchange 2013 SP1 UM working with CUCM 9.1.2...I've got two issues at the moment that I need a little help with.1) When I dial my VM pilot (6040) from a UM enabled...
View ArticleHow to remove greeting from UM
I configured and uploaded default greeting when someone calls to AutoAttendant. The problem is that after it says greeting from the file, automatic voice says: "Enter the extension of the person you...
View ArticleHow to deploy two new *nested* Custom Managed Folders
Hi all:We already have a functional Mangaed Folder deployment of both Default and Custom folders. I want to deploy two new Managed Custom Folders that are children of a single parent Managed Custom...
View Articlehow to size UM Role and determine impact on an exitent E2010 infrastructure ?
I read this excellent technet article :http://technet.microsoft.com/en-us/library/ee332331.aspx (Understanding Unified Messaging Performance and Scalability)You use the Exchange 2010 Mailbox Server...
View ArticleExchange 2013 UM and Avaya Session Manager 6.2 integration- SIP dial plan...
I have read through the config notes listed on the MS website. They specify a telephone extension dial plan. The problem is that Exchange 2013 UM won't use that kind of a dial plan. It only uses a...
View ArticleExchange 2013 CU5 - Unified Messaging service crash and restart continuously
Hello,Since we have install upgrade Exchange 2013 to CU5. UM service failed to start correctly. I have two servers in this case and I start to think this is caused by the CU5All my Exchange are...
View ArticleUM Service Does Not Initially Start
Hi, everyone!Whenever our Exchange 2010 server is restarted, the UM service will not initially start. However, it will start when I then go to manually start it.Based on the error logs, it seems like...
View ArticleVoicemail not working - after removing and adding Dialplan
Exchange 2013Lync 2013I had a UM dial plan configured and it was working properly. I removed that plan and added a new one. The new one does not work.When ever you leave a Voice-mail for a user,...
View Article2010 Auto attendant works, 2013 does not
We've been using Lync with Exchange 2010 UM. We recently added an Exchange 2013 server in coexistence with 2010. I have been working on setting up an auto attendant to pick up calls on our main office...
View ArticleUM 2013 does not answer calls
I've gone through the setup about a billion times (at least that's what it feels like) - but I've never been able to successfully have Exchange 2013 UM answer any phone calls to either the mailbox...
View ArticleUM Service won't start on freshly installed Exchange 2013
Hi all, I have a problem with a fresh install of Exchange 2013 on a very recent install of Server 2012r2 The server keeps reporting that the Microsoft Exchange Unified Messaging is not starting (Start...
View ArticleConfigure UM on a DAG
I am using Lync 2013 and Exchange 2013 and now am adding a secondary Exchange server. I've configured the DAG in Exchange and everything is working except for UM. The dial plan is only associated with...
View ArticleNo server in the dialplan [] accepted the call with id []
Hi,I'm migrating from Exchange 2010 to Exchange 2013.I'm also migrating from Lync 2010 to Lync 2013.I have a Mitel 3300 ICP (2 PRIs) with a Trunk to my Lync 2010.All my users are on Lync 2013 with...
View ArticleExchange 2013 Lync 2013 IM "Invalid Contact Information"
Hi All,I'm setting up a new Exchange 2013 server using SP1 (CU5) as the baseline. I'm trying to get Lync 2013 integration for IM working, but I seem to getting a different error message from everyone...
View ArticleUM service is getting hang on Exchange 2013
Dear All,our UM Service working on Exchange 2013 is getting hang twice in a week. i need the service restart to get this working. we are getting below event ID 1079 related this issue. please help us...
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