How to enforce UM “Allow Voice Mail Preview”
We are using the information delivered to the user via the Exchange 2013 UM “Allow Voice Mail Preview” to assist with our compliance tracking. When this feature is set in the UM Mailbox Policy, it is...
View ArticleUpdating UM English language packs
We are getting ready to install Exchange 2013 CU6 in our Prod environment and I see there is a CU6 language pack as well. I tried to install the new language pack in our Dev environment, that already...
View ArticleCannot set call router settings
Hi guys,I am busy setting up Exchange UM on our Exchange 2013 servers for Lync 2013 integration.I am trying to run the set-IMCallRouterSettings command but keep getting this error:[PS]...
View ArticleAuto attendant default audio prompt
I want to change tha default call route audio prompt(enter the extension for the person your calling) and (ok dialing) is that possible ?
View ArticleApply UM Certificate failure, states to set server into Dual/TLS mode. Server...
I have added a second Exchange 2013 server into my environment, I set up a DAG. Data is replicating and you are able to log into either server.I have associated the UMdialplan with the new...
View ArticleMaintaining UM features when moving mailbox to Office 365
Hello, In a hybrid Exchange implementation when Exchange 2010 is on premise and Office 365, where on Exchange on premise users are UM / Voicemail enabled. When a user mailbox is moved from Exch on...
View ArticleEnabling an auto answering rule transfer without prompt
Hi guys -I'm expecting this isn't possible, but I have a scenario where I need all unanswered calls from Lync to be redirected to the front counter staff (external number). It's not possible to...
View ArticleEditing the Unified Messaging Form
I have a customer that uses Lync 2013 in a VDI scenario, with the Lync VDI plug in deployed.An issue that arises with using the Lync VDI plug in and VDI is the ability to play audio VIA the headset. So...
View ArticleUnified Messaging can't save the PIN for mailbox. There was an error...
Hi,I am facing the following error while enabling Unified Messaging for new users.Unified Messaging can't save the PIN for mailbox 'user@domain.com': There was an error accessing the mailbox using EWS....
View ArticleExchange 2013 UM and Avaya Session Manager 6.2 integration- SIP dial plan...
I have read through the config notes listed on the MS website. They specify a telephone extension dial plan. The problem is that Exchange 2013 UM won't use that kind of a dial plan. It only uses a...
View ArticleOWA "Voicemail" page - poor design!
I'm not sure who designed this page (OWA - Options - Phone - Voicemail tab), but by putting a huge Rules box and a floating Save button, you've effectively hidden the fact that many configurable...
View ArticleCustom Auto Attendant Prompts through TUI not working for users who migrated...
In Exchange 2010, we started using unified messaging and set up Auto Attendants. We setup a admin role/RBAC for people of a security group to be able to update the message on the auto attendants. They...
View ArticleVoicemail Forwarding Scope
Hi Folks. We've recently migrated from Exchange 2010 SP3 to Exchange 2013 SP1 CU7.Previously, our users report that they could use the Voice Access feature to forward a message to anyone in the...
View ArticleMSExchange OAuth warning event every 30 minutes
I'm noticing in the Application event log every 30 minutes I get a warning from MSExchange OAuth Event ID: 2008. When retrieving metadata from the url 'https://lync-fe.domain.com/metadata/json/1',...
View ArticleIntegrating NEC SV8100 with Exchange Unified Messaging
Dear Marum,I need your below suggestion on this The phone system we have is an NEC SV8100 and do not have NEC UM8000 voice mail system. My requirement is i'd like to be able to do is get voice...
View ArticleView profile picture of external users
Hi all,Have been reading around and seems like that if a user photo is uploaded thru AD (with external tool or vbs script),then external wont be able to see profile picture (thru Lync).So far we have...
View Articleunfied message in 2010 server
good day i have some problem in how to start the unified message and now i have problem in lync phone i can't see the missed call in the phone.regards
View ArticleDelay on AA pickup
I'm troubleshooting a strange issue where auto-attendants hosted by Exchange UM seem to have a 5 second delay between rings stopping and the recording starting. There's just 5 seconds of silence. There...
View ArticleNo UM dail plan - Missed Call notification
Hi Everyone,We are in the progress to migrate to Exchange 2013. UM role is enabled on our servers, services are running, however, there is no Dial Plan set up. All the users are already on Lync 2013...
View ArticleLync Mobile client discovers Exchange?
I am not able to find any online article or document that explains how a lync mobile client discovers Exchange. I know it requires EWS/Autodiscover published externally via reverse proxy. I had no luck...
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